At Greenleaf, we aim to balance exceptional customer care with environmental responsible production and logistics. Preference-based returns are subject to a 20% restocking fee.
Please review our returns policy before requesting a return or exchange.
By proceeding, you acknowledge our return policy, including applicable restocking fees.
Frequently Asked Questions
Returns & Refunds
-
The restocking fee helps cover inbound shipping, inspection, and inventory processing, and supports our effort to reduce unnecessary transport and waste.
-
Refunds are issued to the original payment method and are typically processed within 14 days after the return is inspected.
-
The fee does not apply if you received an incorrect item or a product with a verified manufacturing defect.