At Greenleaf, we aim to balance exceptional customer care with environmentally responsible production and logistics.
Please review our returns policy before requesting a return or exchange.
Keeping Your Greenleaf Items Beautiful
Congratulations! You’ve chosen some of the most luxurious sleep products in the world.
To help your items stay soft, silky, and long-lasting, follow these simple guidelines.
TL;DR: Machine wash COLD and dry on LOW HEAT. No bleach. No dry cleaning. (For Elysium masks, use a mesh bag.)
Washing
Wash Before Use: Give your new items a wash before using them. It’s optional, but they will become even softer.
Cold Water Only: Always wash in cold water. Hot water can affect the silky feel.
Gentle Cycle: Handle your items with care. Gentle cycles protect fibers and keep your products lasting longer.
Separate from Rough Fabrics: Wash separately from items with zippers, hooks, or lint. Towels and heavy fabrics can cause pilling or lint transfer.
No Bleach or Dry Cleaning: Bleach and dry cleaning can damage fibers. Skip them to keep your items beautiful.
Elysium Masks: Use a mesh bag to protect them during washing.
Removing Stains
Bamboo naturally wicks moisture, so you may notice skin oils on pillowcases. No worries!
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Pre-treat stains before washing in cold water.
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Test any stain remover on the fabric bag first to ensure it won’t harm your sheets.
Drying
Hanging: Hang to dry whenever possible. It keeps your sheets soft and smooth.
Low Heat in Dryer: If using a dryer, choose a very low heat setting. Remove items just before they are fully dry. (They should retain enough heat to finish drying outside the dryer.) That keeps fibers soft and helps prevent tightening or wrinkles.
Separate from Rough Fabrics: Dry separately from items with zippers, hooks, or lint-heavy fabrics.
Elysium Masks: Always use a mesh bag when drying.
Frequently Asked Questions
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.