Shipping policy

Domestic Shipping Policy - USA

Shipment Processing Time:
Greenleaf has partnered with Amazon Logistics to provide an optimal delivery experience. All orders will be processed within one business day and delivered according to the following timelines;

  • Standard Insured Shipping will arrive within 3-5 business days after processing.
  • Expedited Insured Shipping will arrive 2 business days after processing.
  • Priority Insured Shipping will arrive with in 1 business day after processing.

Business days are Monday to Friday and exclude public holidays
Please note that this excludes Alaska, Hawaii, and remote locations.

For estimated delivery times, refer to your checkout screen.

Shipping Rates and Delivery Estimates for US Orders:
Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. Boxes or APO/FPO Addresses:
Expedited and overnight shipping are not available to APO/FPO or PO box addresses.

Shipment Confirmation and Order Tracking:
Upon processing and shipping your package, you will receive a shipment confirmation email with an order tracking number.

Customs, Duties, and Taxes:
Greenleaf is not responsible for any customs and taxes applied to your order. Customers are accountable for all fees imposed during or after shipping, including tariffs and taxes.

Damages:
Greenleaf is not liable for any products damaged or lost during shipping. If you receive a damaged order, please contact our support team promptly. Ensure to take photographs of the package, save all packaging materials, and damaged goods.

International Shipping Policy:
Currently, we do not ship to other global destinations.

Returns Policy:
We want you to be thrilled with your purchase. If you're not satisfied, let us know, and we'll make it right.
Check our refund & returns policy for details.